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Refund Policy

Return and Refund Policy

We have a 30 day return or exchange policy from the day of delivery. To be eligible for a full refund, your item must be in the same condition that you received it, unopened and in its original packaging.

To start a return, you can contact us at admin@asciabeauty.com If your return is accepted, we will send instructions on how and where to send your package. Items sent back to us, without first requesting a return will not be accepted.

AsciaBeauty is not responsible for the costs of return postage and custom fees. We will notify you once we have received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.


You can always contact us for any return questions at admin@asciabeauty.com

 

 

 

 

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AsciaBeauty, Dermacine Ltd Brand (11941470) admin@asciabeauty.com

13 Merano
30 Albert Embankment
London
SE1 7GS

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